Accessibility

Accessibility Statement

Cruzeno is committed to ensuring digital accessibility for people with disabilities. We are continuously improving the user experience for everyone, and we actively work to apply relevant accessibility standards to ensure our website is usable and inclusive for all visitors.

Measures to Support Accessibility

To ensure accessibility of www.cruzeno.com, we:

  • Aim to conform to Web Content Accessibility Guidelines (WCAG) 2.1, Level AA standards.

  • Conduct regular audits of our website and its features.

  • Use accessibility tools and partner with developers to identify and fix usability barriers.

  • Provide ongoing training and education for our team on digital accessibility best practices.

Conformance Status

Our goal is to maintain compliance with WCAG 2.1 Level AA. While we strive to meet these standards across all areas of our website, we acknowledge that some areas may not be fully accessible at all times. We are actively working to identify and remedy any such issues.

Feedback and Assistance

If you encounter any accessibility barriers while using our site or need assistance accessing any part of it, please contact us:

📧 Email: support@cruzeno.com

We aim to respond to accessibility-related requests within 2 business days.

Compatibility with Browsers and Assistive Technology

Our website is designed to be compatible with:

  • Recent versions of major browsers (Chrome, Safari, Firefox, Edge).

  • Common assistive technologies such as screen readers (JAWS, NVDA), voice recognition software, and browser magnifiers.

Limitations and Alternatives

Despite our best efforts to ensure accessibility, there may be some limitations. If you experience any issue, we are happy to provide alternative means of access or support as needed.

Legal Requirements

Cruzeno complies with applicable laws and guidelines, including:

  • Americans with Disabilities Act (ADA)

  • Section 508 of the Rehabilitation Act

  • California Unruh Civil Rights Act and CCPA Accessibility Requirements

  • European Accessibility Act (where applicable)

We consider accessibility an ongoing effort and a core part of our digital responsibility.

Policies

Return & Refund

Returns accepted for 14 days, free return shipping no restocking fee no final sale items. View full policy here.

Privacy

View full privacy policy here.

Shipping

At Cruzeno, we’re committed to delivering your orders as efficiently and securely as possible. View full shipping policy here.

Warranty

All our products come with a 30-day limited warranty against manufacturing defects. If your item arrives damaged or stops working properly within this period, we’ll replace it or offer a refund no hassle. Warranty does not cover misuse, accidental damage, or wear and tear. View our full warranty policy here

Feedback

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